Claims Reporting Process
Reporting a Claim
We work with you throughout the entire claims process - from initial response through final resolution - to provide fast, caring service and to settle your claim.
Click Here to Report a Claim
Here's how to report a claim, and what we'll do for you:
- You can report your claim to any of our carriers toll free, 24 hours a day, 365 days a year.
- You can report your claim and get immediate answers to all your concerns.
- A claims representative will contact you - generally within two hours of reporting your claim – to schedule an inspection of your vehicle or property and answer any questions you may have about deductibles, what's covered, or repairs.
- For auto claims, we'll inspect your vehicle's damage at your convenience. No need to drive all over town to various claim centers or collision shops for "three estimates."
- We will repair your vehicle at the repair shop of your choosing, not ours. If you need help selecting a repair shop, we can suggest one for you.
- If you use a carrier-suggested repair shop, you'll get a Lifetime Guarantee on the repairs, valid for as long as you own or lease the car.
- If you need a rental car and your policy covers one, your claims representative can make arrangements for a rental. Keep in mind that rental reimbursement varies based on policy coverages and accident circumstances.
- We'll keep you informed about your claim by periodically checking the status of repairs and addressing any further issues, such as additional damage, supplemental payments, or changes to the expected completion date.
We will work to settle your claim quickly, fairly, and accurately so you can move on with your life.
Claim Numbers
As a W.A. George Insurance of Chicago, Illinois policy holder you have the option of contacting us at (312) 729-5265 during business hours or directly contact your carrier below 24 hours a day.
Aetna
800-270-0081
Indiana Insurance
800-237-5489
Affirmative
800-255-4687
Metlife
800-854-6011
AIG
Personal:
800-562-2208
Business:
877-366-8423
National
Blue Cross/Blue Shield
312-653-6000
American Modern
800-375-2075
Chubb
800-CLAIMS-0
Scottsdale Insurance
800-423-7675
CNA
877-865-5319
St. Paul Travelers
800-252-4633
Fidelity
800-854-6011
Unicare
800-718-9355
First Non-profit Insurance
800-526-4352
United Health Care
800-842-1109
The Hartford
800-327-3636
Zurich
800-987-3373
Humana
800-448-6262
Progressive
1-800-PROGRESSIVE
AAA
1-800-AAA-HELP
I Have A Homeowners Claim To File
- How do I file a homeowners claim? How does the payment process work?
- How is the settlement amount determined?
- What can I do if I am having trouble settling my claim?
- What is a public adjuster?How can I avoid scams after a disaster?
Note: all links open a new window and go to www.iii.org.
I Have An Auto Claim To File
- How do I file a claim? What should I do if I am having trouble settling my claim?
- If I file a claim, will my premium go up?
- How are the value of my car and the cost of repair determined?
- What are my rights when filing a claim?
- Can my insurance company require me to use certain types of auto repair parts?
Note: all links open a new window and go to www.iii.org.